Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
Category: System Status
downtime (scheduled or not), updates, interrruptions …
Resolved: Problems logging into several Bryn Mawr services
Updated 11/15 at 9:00am: access has been restored to all services.
—
Some community members are reporting problems logging into Bryn Mawr services including the VPN, Apporto, and OnBase.
If you’re having trouble logging in to Apporto, LabStats may be a good alternative.
LITS is investigating the issue and will post updates here as we know more.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
Reminder: Routine System Maintenance Thursday 6pm – midnight, including WordPress downtime
Routine system maintenance will occur tonight (Thursday) from 6:00 p.m. until midnight.
WordPress (blogs.brynmawr.edu) will be unavailable from 6-7pm.
For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy.
Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
Routine System Maintenance: 2023
Routine system maintenance generally occurs on the 2nd and 4th Thursday of each month from 6:00 p.m. – midnight. LITS implemented this practice in June 2015 to reduce overall system downtime, to improve the security and reliability of College systems and networks, and to maintain compliance with industry and vendor support requirements and best practices.
2023 Schedule:
Jan 12, 26
Feb 16, 23
Mar 16, 30
Apr 13, 27
Jun 15, 29
Jul 13, 27
Aug 10, 24
Sept 14, 28
Oct 12, 26
Nov 16, 30
LITS coordinates with divisions across the College to confirm our system maintenance schedule annually. Not all systems will necessarily be unavailable during these maintenance windows; however, you should assume that they will be and plan critical work around the system maintenance schedule. LITS will provide details on the LITS Blog whenever possible. Want to receive reminder emails? Subscribe to System Status posts.
The PeopleSoft patch testing schedule is determined by our vendor and does not follow the system maintenance schedule.
Contact the Help Desk with questions: help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
Resolved: Problems Accessing BMC Library Resources from Off Campus
RESOLVED: Wired and Wireless Networks Unavailable in Ward
Update, 7:10pm: Internet connectivity in Ward has been restored. Please report any lingering issues to the Help Desk. Thanks again for your patience!
Due to some equipment issues, the Ward building is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
RESOLVED: Wired and Wireless Network Unavailable in English and Russian Houses
Update, 6:50pm: Internet service in English and Russian Houses has been restored. Please report any lingering issues to the Help Desk. Thank you for your patience while we resolved the issues!
Due to some equipment issues, English and Russian Houses are currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
RESOLVED: Wired and Wireless Network Unavailable in Gateway
Update, 1:15pm: Internet service in Gateway has been restored. Please report any lingering issues to the Help Desk.
Thank you again for your patience!
Due to some equipment issues, Gateway is currently without internet access. LITS is actively working to resolve the issue and get people back up and running as swiftly as possible. Thank you in advance for your patience.
Please contact the Help Desk with any questions or concerns: help@brynmawr.edu, 610-526-7440.
Reminder: BIONIC Unavailable 10/29 8am-noon
All Bionic services will be unavailable to both Bryn Mawr and Haverford from 8:00 a.m. until noon on Saturday, October 29. LITS will be performing necessary maintenance at this time.
With any questions, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.
Reminder: Routine System Maintenance Thursday 6pm – midnight
Routine system maintenance will occur tomorrow (Thursday) from 6:00 p.m. until midnight. For more information on LITS System Maintenance: http://www.brynmawr.edu/lits/system-maintenance-policy. Please contact the Help Desk with questions, help@brynmawr.edu, 610-526-7440, or lits.brynmawr.edu.
WordPress Upgrade Tomorrow, Oct. 21st, 8am – 9am
Tomorrow morning, LITS will be performing a necessary WordPress upgrade between 8am and 9am. During that time, community members may experience a brief service interruption.
Please contact the Help Desk at help@brynmawr.edu or 610.526.7440 with any questions or concerns or to report any lingering issues.
BIONIC Unavailable 10/29 8am-noon
All Bionic services will be unavailable to both Bryn Mawr and Haverford from 8:00 a.m. until noon on Saturday, October 29. LITS will be performing necessary maintenance at this time.
With any questions, please contact the Help Desk at 610-526-7440 or help@brynmawr.edu.